Terms and Conditions

Welcome to HOYER FAMILY SAFFRON LLC

Thank you for choosing HOYER FAMILY SAFFRON LLC, your trusted source for premium Black Tea, Green Tea, Oolong Tea, and White Tea. Located at 3175 NW 114th Lane, Coral Springs, Florida 33065, we are dedicated to delivering high-quality teas to customers across the United States and around the world. By accessing or using our website, hoyerfamily.shop, or purchasing our products, you agree to be bound by the following Terms and Conditions. These terms govern your use of our website, services, and products, ensuring a fair, transparent, and enjoyable experience for all.

Our mission is to provide tea enthusiasts with exceptional products that combine quality, creativity, and value, backed by a seamless shopping experience. These Terms and Conditions are designed to protect both you, our valued customer, and HOYER FAMILY SAFFRON LLC, by clearly outlining the rules and responsibilities associated with your interactions with our brand. If you have any questions about these terms, please contact our customer service team at +842484953245 or hoyerfamilysaffron@gmail.com. We’re here to assist you 24/7.

1. Agreement to Terms

By accessing hoyerfamily.shop, placing an order, or engaging with our services, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy, Refund and Return Policy, Shipping Policy, and other policies referenced herein. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all users, including individuals, businesses, and other entities, whether located in the United States or internationally. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website, and your continued use of the website constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

2. Use of Our Website

Our website, hoyerfamily.shop, is designed to provide you with a seamless and enjoyable shopping experience. To ensure a safe and respectful environment for all users, we ask that you adhere to the following guidelines when using our website:

  • Lawful Use: You agree to use the website only for lawful purposes and in accordance with these Terms and Conditions. You may not use the website in any way that violates applicable local, state, national, or international laws.

  • Prohibited Activities: You may not engage in activities that could harm the website, its users, or HOYER FAMILY SAFFRON LLC, including but not limited to:

    • Attempting to gain unauthorized access to our servers or systems.

    • Transmitting viruses, malware, or other harmful code.

    • Using the website to engage in fraudulent or deceptive practices.

    • Posting or sharing content that is offensive, defamatory, or infringing on the rights of others.

  • Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

  • Accuracy of Information: When placing an order or creating an account, you agree to provide accurate and complete information, including your name, shipping address, and payment details. Providing false or misleading information may result in the cancellation of your order or account.

We reserve the right to suspend or terminate access to our website for any user who violates these terms or engages in behavior that we deem harmful to our business or customers.

3. Ordering and Payment

When you place an order through hoyerfamily.shop, you agree to the following terms:

  • Order Acceptance: All orders are subject to acceptance by HOYER FAMILY SAFFRON LLC. We reserve the right to refuse or cancel an order for any reason, including product availability, errors in pricing or product descriptions, or suspected fraudulent activity. If your order is canceled, we will notify you promptly and issue a full refund for any payments made.

  • Pricing: All prices displayed on our website are in U.S. dollars (USD) unless otherwise specified. Prices are subject to change without notice, but changes will not affect orders already placed. For international orders, currency conversion and any applicable taxes or duties will be displayed at checkout.

  • Payment Processing: We use Stripe, a secure and trusted payment platform, to process all payments. We accept major credit and debit cards (Visa, Mastercard, American Express, Discover), as well as Apple Pay and Google Pay. By submitting payment, you confirm that you are authorized to use the payment method provided. See our Payment Methods page for more details.

  • Order Confirmation: Upon successful payment, you will receive an email confirmation with your order details, including the products purchased, total cost, and estimated delivery date. If you do not receive a confirmation, please contact us at hoyerfamilysaffron@gmail.com.

  • Shipping: Orders are shipped in accordance with our Shipping Policy. We offer free shipping on U.S. orders over $35 and reliable international shipping to select destinations.

4. Intellectual Property

All content on hoyerfamily.shop, including text, images, logos, product descriptions, and designs, is the property of HOYER FAMILY SAFFRON LLC or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

Our trademarks, including the HOYER FAMILY SAFFRON LLC logo and product names, may not be used in connection with any product or service that is not ours without express permission. Unauthorized use of our intellectual property may result in legal action.

5. Limitation of Liability

To the fullest extent permitted by law, HOYER FAMILY SAFFRON LLC, its affiliates, and its employees shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill. Our liability for any claim related to your purchase or use of our products is limited to the amount paid for the product.

We strive to ensure that all product descriptions and pricing on our website are accurate, but we do not warrant that the information is error-free. In the event of an error (e.g., incorrect pricing or product details), we reserve the right to correct the error and cancel or modify orders affected by it.

6. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Florida, United States, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our website or products will be resolved in the state or federal courts located in Broward County, Florida. By using our website, you agree to submit to the jurisdiction of these courts.

We encourage customers to contact us at +842484953245 or hoyerfamilysaffron@gmail.com to resolve any issues before pursuing legal action. Our customer service team is committed to addressing your concerns promptly and fairly.

7. Contact Us

If you have any questions about these Terms and Conditions or need assistance, please reach out to us:

  • Address: 3175 NW 114th Lane, Coral Springs, Florida 33065, USA

  • Phone: +842484953245 (Available 24/7)

  • Email: hoyerfamilysaffron@gmail.com

  • Website: hoyerfamily.shop

Our team is here to help you with any inquiries, from understanding our terms to placing an order or resolving an issue. We’re committed to making your experience with HOYER FAMILY SAFFRON LLC exceptional.

Why Shop with HOYER FAMILY SAFFRON LLC?

By agreeing to these Terms and Conditions, you’re choosing a brand that values quality, transparency, and customer satisfaction. Our premium teas are sourced from the finest estates, packaged with creative design, and offered at competitive prices. With secure payments through Stripe, reliable global shipping, and a dedicated customer service team, we’re here to ensure your tea journey is as delightful as the products we offer.

Thank you for choosing HOYER FAMILY SAFFRON LLC. We look forward to serving you and sharing the joy of tea, one cup at a time.